Juneau's weather is probably not as cold as you think. Average summer days are in the 60s, with many days reaching into the high 70s and low 80s. (Yes, in Alaska.) Winter temperatures average about 29 degrees, but if you think that's cold consider this: Juneau's winters are warmer than cities like Minneapolis, Chicago, and Cleveland. Check today's Juneau weather.
Payment & Refund Policy
We require a 50% refundable* deposit when you book if you pay by credit/debit card. There is an additional 3% fee assessed for all credit/debit card transactions.
To avoid the fee, you may pay by check but payment in full is required at time of booking. A credit/debit card number may be required to ‘hold’ the reservation until your check is received and cleared. If you choose to split the payments by paying a 50% deposit with a credit/debit card, the remaining balance will be invoiced to you via paypal.
*Your deposit is fully refundable up to 30 days prior to your trip date less 6% administrative fee for credit/debit cards and a 3% fee for checks. It is 50% refundable 15-29 days prior and non-refundable within 14 days of scheduled trip departure (no additional administrative fees for partial refunds).
*If your cruise ship or flight is delayed or canceled, and we are unable to reschedule, or if we cancel for any reason (including weather) a full refund will be issued.
If for some unforeseen reason (illness, mechanical, etc.) we are unable to provide the service, we will place you with another licensed boat and captain or refund your money.
Transportation to Auke Bay Harbor from downtown Juneau is provided and pre-arranged for you. Cruise ship docks are located in downtown Juneau. We will also provide transportation from/to most Juneau accommodations.
Snacks, soft drinks, and bottled water are provided on board for everyone. Lunches are provided for trips lasting 6 hours or more.
We recommend dressing in layers and suggest a T-shirt, sweatshirt, and a light jacket as well as long pants and comfortable, soft soled shoes – tennis shoes are fine.